Our Philosophy of Care
Exceptionally high standard of care
We seek to deliver exceptionally high standards of care to individuals whilst respecting and promoting their dignity, choice and independence. Life in our homes is built around the following core values:
we ensure that everyone in our care homes is treated with the upmost respect and consideration, at all times, each and every day.
in all aspects of life in our homes, we endeavour to give you a wide range of options from which you are free to choose.
we support and encourage you to live the life you want, free from unnecessary controls and restrictions.
When we assess your needs we put you at the centre of the process, ensuring your views and wishes are reflected in your care plan.
all care and support will be delivered discreetly and confidentially.
we work to ensure that your rights as an individual are maintained and protected within our care homes.
we listen to the wishes of you and your family and encourage you to participate in making decisions which can affect the way our homes are run.
Equality and diversity
we celebrate and respect individuality, different cultures, and beliefs and seek to treat everyone equally.
we work with you to make your life meaningful, active, satisfying, contented and above all happy.